Chase Sapphire Preferred Charge Dispute

This was on my old freedom card but i imagine the same applies for sapphire since disputes are outside of sapphire cs and are part of a general cardmember services dispute department.

Chase sapphire preferred charge dispute.

With the pay yourself back tool your ultimate rewards points are worth 25 more when you redeem them for statement credits against purchases in our current categories. Sapphire preferred credit cards are issued by jpmorgan chase bank n a. Grocery stores and dining at restaurants including takeout and eligible delivery services home improvement stores such as home depot and lowe s and select. Chase will investigate the charge and contact the merchant.

Chase handles most of its disputes within 30 to 60 days. If the error hasn t been resolved sign into your chase account find the transaction choose the arrow and follow the instructions to start a dispute. To file a dispute online simply log in to your account and follow the steps below. Took about 3 weeks and they sent me some paperwork but it was fairly painless they were polite and helpful and i won the chargeback for 120.

Contact a chase customer service representative by calling 1 800 432 3117 in the u s. You can dispute the charge and get your money back. We ll investigate on your behalf. I made a dispute with chase about an online service.

Mail to reach us. Or 1 302 594 8200 outside the u s. Chase sapphire preferred card. Complete this form and any extra pages 2.

Restrictions and limitations apply. You may be asked to provide details that you gathered during steps 1 and 2 above. Box 659809 internal mail tx3 7849 san antonio tx 78265 9109. You can send in your dispute to the following address.

Changing or canceling trips booked with your chase credit or debit card. Your chase sapphire preferred account must be open and not in default to maintain subscription benefits. Online by mail fax or even over the phone. Chase credit card customer service is available by phone secure email or at a branch.

How to dispute a chase credit card charge. Accounts subject to credit approval. Check out this how to videothat ll walk you through the steps. A chase representative may get in touch with you if they need more information.

Sapphire preferred is broadening your world of benefits. If you used your chase credit or debit card to book travel directly with an airline hotel or other travel provider the quickest way to find out if you can change your travel plans without a penalty is to check the provider s website. O it may take 5 to 7 business days for u s. You can dispute a chase charge in a few ways.