How to check for poor signal quality.
Check satellite signal sky.
After you have troubleshoot your receiver then your satellite dish may need to adjust or re align simply because the base and elevation might be shift.
Switch your box off at the mains.
A quick sky signal test is recommended if you are experiencing reception problems like picture break up or pixelation.
Sky q mini box if you re getting a no satellite signal no signal or no input on screen message on your sky or sky q box or if your picture is freezing when watching live tv this troubleshooting guide will help get you back up and running again.
However there are some diy quick fixes you can try to fix your sky box signal.
Switch your box on at the mains and check that the power light has returned.
Unfortunately if your sky box has no signal due to bad weather there s not a whole lot you can do.
To fix satellite dish signal in this situation you have to get some equipment or tools ready before climb the ladder.
You ll find the support you need to get back up and running.
This is not easy and you may need a sky installer or independent aerial and satellite company to do this for you especially if the.
This will result in an optimal signal.
These problems are usually caused by poor signal quality a mis aligned dish or faulty lnb.
Ensure there are no obstructions around the satellite dish or above it that may impair its line of sight to the open sky above as this will significantly and negatively impact satellite signal reception.
Understanding a little about the satellite system and your location on earth will make it much less intimidating.
Adjust or re align satellite dish.
The area around your dish should be clear of obstructions such as power lines trees and tall buildings.
In extreme cases a no satellite signal is being received message may be present.
If this doesn t work and you still have no signal try restarting your box.
If this is the case you will need to re align your satellite dish to get your sky signal back.
Signing into your account is the best way to check on your sky products and services.
Check there s no lights on at the front of your box and that all cables are securely connected.
Wait at least 4 minutes and press sky to switch on your box.
You can also check our services in the uk without signing in.
Finding your satellite adjusting your receiver dish for best reception of a tv signal can be confusing.
Try this first first check that no cables have come loose or disconnected at the back of your box.
If your satellite dish has been hit by something or moved in heavy winds this will result in no satellite signal.